Shipping Policy for Pamela’s Creation

At Pamela’s Creation, we aim to provide efficient and reliable shipping to ensure your products reach you in perfect condition and in a timely manner. Please review our shipping policy for details on how we handle orders and deliveries.

1. Shipping Locations

We currently offer shipping across India. If you are outside of India and would like to place an order, please contact us at pamela@pamelascreation.com for further assistance.

2. Shipping Fees

Shipping fees are calculated based on your location and the weight of the items in your order. The exact shipping cost will be displayed at checkout before you complete your purchase.

  • Standard Shipping: Charges vary depending on the location and will be calculated at checkout.
  • Free Shipping: We may offer free shipping promotions from time to time. Please check our website for updates.
3. Processing Time
  • Order Processing: Orders are typically processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has been shipped.
  • Delays: While we strive to meet our processing times, there may be delays due to high volume of orders, postal service problems, or unforeseen circumstances. We will notify you if there are significant delays in shipping your order.
4. Shipping Times

Shipping times vary depending on your location:

  • Within Major Cities: 3-5 business days
  • Remote Areas: 5-7 business days

Please note that delivery times are estimates and may be affected by holidays, weather conditions, or other external factors.

5. Order Tracking

Once your order has been shipped, you will receive an email with the tracking details. You can use this information to track your order through the carrier’s website.

6. Address Accuracy

Please ensure that you provide accurate and complete shipping information. We are not responsible for delays or lost shipments caused by incorrect or incomplete addresses. If you realize you’ve made an error in your address, please contact us as soon as possible at pamela@pamelascreation.com.

7. Shipping Carriers

We partner with reputable shipping carriers to deliver your products safely and on time. Carriers may vary depending on your location and the size of your order.

8. Delivery Issues
  • Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us at pamela@pamelascreation.com within 48 hours of delivery with your order number and photos of the damage (if applicable). We will work with the carrier to resolve the issue.
  • Missed Deliveries: If the carrier attempts delivery but is unable to complete it due to absence or any other reason, you will be responsible for coordinating a redelivery with the carrier.
9. International Shipping

At this time, we do not offer international shipping. However, if you are interested in making a purchase from outside of India, please reach out to us at pamela@pamelascreation.com, and we will try to assist you.

10. Contact Us

For any questions or concerns regarding shipping, please contact us at pamela@pamelascreation.com.